What is a Peace of Mind Plan you may ask? It is one of the contracts we offer (as well as the most popular and more bang for your buck). Our IT culture is not a suit and tie corporation, so we have a lot of flexibility to offer our clients and their needs. It gives you the peace of mind that you are not spending a lot but still receiving care like you are.

Crown Computers will configure your Network and all connected Servers, Routers, Switches, PC’s, and Peripherals to allow Crown the ability to proactively manage and maintain your network environment.

Package includes:

  • “All You Can Eat” Remote Helpdesk during Business Hours (with gold or platinum)
  • 24 hours a day, 7 days a week, 365 days a year Network and Critical Device Monitoring / Optimization
  • Critical Offsite Data Storage via Crown Nightly Offsite Backup Services
  • Disaster Recovery Images via Crown Imaging Services
  • Vendor Management

Benefits received:

  • Much Faster Response Time To Trouble Tickets
  • Predictive, Proactive IT Support
  • Increased Operational Efficiency
  • Reduce and Control your Operating Costs
  • Cost-Effectively Gain Access to Enterprise-Level Support Staff
  • Experience Minimized Downtime
  • Regain the Ability to Focus on running your Business, not your vendors
  • Receive Peace of Mind Knowing that your Network is being Monitored 24 Hours a Day, 7 Days a Week

 

Our Support Guarantee

We guarantee that we will use every available resource...

We guarantee that we will use every available resource and the very best of our expertise to diagnose any type of network problem and then act accordingly so that it does not escalate into down-time for your business. We are so confident in our Small Business Ultimate Peace of Mind Plan that we know you won't need to look anywhere else.

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