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Business
Continuity Tip
Force of Nature

As we mark the first anniversary of one of the largest tornado outbreaks in U.S. history, the National Oceanic and Atmospheric Administration (NOAA) and the Federal Emergency Management Agency (FEMA) are teaming up this week to save lives from severe weather by encouraging the public to take proactive preparedness measures and inspire others to do the same.

As part of the first ever National Severe Weather Preparedness Week, citizens are encouraged to be a "force of nature" through a number of proactive steps:

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Virtualization is more than a buzzword. It can save you thousands, or even tens of thousands, of dollars.

Innovative businesses of all sizes are applying server virtualization to:

• Reduce operating expenses for electricity, facility space, and IT labor
• Cut capital expenses (CapEx) for server hardware
• Become more efficient and agile

Every time a customer contacts your company, he or she doesn’t care what your title is, what your job responsibilities are or what department you’re in. Frankly, all your customer really wants to know is, “Are you willing to help?”

The words most dreaded by customers are, “That’s not my job. You’ll have to talk to someone in...(name the department here).” But even if you aren’t the person who will ultimately resolve that customer’s issue, you are making a lasting impression just by the way you handle that interaction. No matter what your job, you are the company and everyone who works there is all one team. That’s the way your customer sees it.