December 2010
In this issue:
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Value Added Reseller |
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Buyer Beware |
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The Customer Comes Second |
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Tips for Better Holiday
Photos |
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Business Continuity Tip |
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Make a Referral |
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Just for Laughs |
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Business
Continuity Tip
Build a team.
It's a tall order to expect one person to efficiently develop a comprehensive recovery plan by themselves. After all, they have to account for every reasonable interruption across the entire business. There are just too many moving pieces. There is power in numbers and at worst, two heads are better than one. Assembling a team will give you the ability to share information, brainstorm, and create a natural sounding board to bounce off ideas. During an actual recovery, having a team provides additional advantages. If the team leader is not available, others will be familiar with the plan and can execute it. This built-in redundancy to your recovery response helps ensure a quick and efficient return to business as usual.
We're Thankful You're A Customer And Hope You'll Help Us Find More Just Like You
Know anyone struggling with their technology? We can help. To thank you for the trust you have put in us we will send you a special gift for each referral you make to us. This months free gift is a $100 gift card to South Coast Surf Shops.
Make a Referral Here
Quote of the Month
Gratitude consists of being more aware of what you have, than what you don't.
- Author Unknown
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Happy Holidays
from all of us at Crown Computers!
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Understanding the Value of a Value Added Reseller (VAR)
used with permission from the HP Site
 VARs have a variety of perceptions about them. Some of these perceptions are right on. Some of them completely miss the mark. The truth is the right VAR can help most businesses more than they realize. Can the right VAR help you?
Technology is critical to run almost every business today, and in most cases, can offer both competitive and strategic value to your business. The problem is many businesses don’t think about their PCs, printers or servers as providing a competitive advantage or as strategic business tools.
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Buyer Beware
Don't Expect Consumer-Grade Technology to Meet Your Business-Class Needs
used with permission from the Cisco Small Business Website
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When you walk into a business meeting, do you wear pajamas?
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Do you let your children manage the accounts receivable for your office?
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When you buy business technology, do you choose products designed for home use?
The pricing on consumer-grade technology is tempting. But the lower price can end up costing your business dearly, in both productivity and cash.
Ways to Save Time and Money, by Not Going Home
"While you may be saving money now, you're spending more in the long run," says Austin Smith, founder of Digital Son, a Cisco Registered Partner. "One of the worst things that a small business could do would be to go to a retail establishment and purchase home gear for their business. Home equipment is just not designed to provide feature sets that businesses need."
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The Customer Comes Second
by Craig Kitch www.CraigKitch.Com
In September of 1990, I was in the final stages of my application process to join one of the world’s most renowned hotel companies, Marriott. My challenge would be to take the helm of a problematic hotel with service issues and put it back on track for Marriott’s standards of excellence. The final interview was with a Vice President at the corporate headquarters in Bethesda, Maryland and I was on pins and needles, to say the least. As the interview came to a close, the VP had one final question: “Craig, who would you say are the most important people in your hotel?” “The customers”, I announced with enthusiasm, thinking that I had slam-dunked that one. My interrogator leaned forward on his elbows, looked me straight in the eye and informed me that I would never be successful with their company if that was my attitude. I got the job anyway but I have never forgotten that conversation or what I learned about my “true” customers during the ensuing years.
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Great Tips for Better Holiday Photos
What's the problem with holiday photos? All too often, they fail to capture the feeling of the season. Most holiday pictures look interchangeable. Your photos of family members lined up and smiling look the same as those of every other family.
So why not turn routine holiday photos into unique works of art with just a few simple techniques?
1. Plan ahead
The classic problem with holiday photos is that they have to be taken weeks in advance so you can send out cards and mailings beforehand. Some decorations like live trees aren't available, and you might not want to take the menorah or other holiday items out of storage so far in advance.
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