November 2007
In this issue:
? Happy Thanksgiving
? Customer Referrals
? Is Your Data Protected?
? Quarterly Reviews
? Cyclical Business?
? Instant Messaging
? Up to Speed - Word 2007
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Quarterly
Business Reviews
We are offering quarterly business reviews to our existing clients. They have been going really well. We are finding ways to help you save more money, increase efficiencies, and improve your bottom line. To schedule your review email
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Is your business cyclical? We can help
Are you growing, shrinking? We can help you reduce capital expenditures and pay only for the technology you are using. For more information or a free customized analysis email
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Instant Messaging is Great -- As Long as it's Secure
 Instant messaging has blossomed to become a staple mode of communication for millions of Internet users. Protect yourself from the risks associated with the use of IM.
From its beginnings as a simple buddy-to-buddy chatting service, instant messaging (IM) has blossomed to become a staple mode of communication for millions of Internet users. The most popular freeware IM systems include America Online's Instant Messenger, Microsoft's MSN Messenger, ICQ, and Yahoo! Messenger. These easily accessible, free systems have changed the way we communicate with friends, acquaintances, and business colleagues.
Once limited to desktops, IM systems are finding their way onto handheld devices and cell phones, allowing users to chat from virtually anywhere. If you or your employees have installed and use any public IM services to enjoy the quick and easy communications it offers, you should realize that like any form of communication via the Internet, IM is accompanied by its own share of risks.
Understanding what those risks are, and smart security procedures to take will help your small business continue to communicate safely via IM.
Read about threats to IM
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Happy Thanksgiving from our families to yours.
 For more than a decade, Crown Computers has partnered with small and mid-sized businesses to provide the technology they need to reach their business goals. As infrastructure specialists, we talk technology in terms of the bottom line, which is why one of our solutions is the answer for all of your Technology needs.
The purpose of this newsletter is to keep you informed of the latest technologies and services we provide that could benefit your business.
Thanks for taking the time to read our material. If you have any questions please contact me at
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or our office at 877-483-8770.
THANK YOU FOR BUSINESS
Sean Goss
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We’re Thankful You’re A Customer And
Hope You’ll Help Us Find More Just Like You
Know anyone struggling with their technology? We can help. To thank you for the trust you have put in us we will send you a special gift for each referral you make to us.
You would be doing this as a personal favor to me; and because they are being referred by you, I’ll extend a free security assessment or 2 hours of free technical support to the people you refer as a gift.
Simply email me
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the names and numbers of the people you are referring. Or if you prefer, give me a call with your suggestions. I also want to point out that I will be 100% respectful of your referrals time and wishes. I will personally make the calls and will not harass them in any way, or do anything that might damage your relationship with them.
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New Backup and Disaster Recovery Methods
A virus, hardware failure, natural disaster or simple human error could wipe out your most important files.
I am often asked about the different methods of data protection. I have outlined some critical points below. To be fully protected we recommend using all 4 of these services. No client’s needs are exactly the same. We would be happy to do a customized review with you. Each one of these items protects you in a different way.
1. Disaster Recovery Images via Crown Imaging Services.
We image your entire server to insure you against an unfortunate hardware failure and data loss. This image helps you get data restored or an entire server restored quickly. Two of our customers were happy they had this service. They both faced hardware failure but were saved by this service. We were able to restore their server operating systems and data from the images we had. In these cases a tape backup system would have failed to get them back up quickly because the tapes only contain data and not Operating systems and installed software. Email
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to ask about their success stories. This service saved them $10,000 in productivity. This service is also very helpful for workstation recovery.
2. Critical Offsite Data Storage via Crown Nightly Offsite Backup Services
Your most important data needs to get offsite every night! Our newly launched service transmits your critical data to a secure location every night. This is only for critical data that changes daily such as your accounting data, your Customer files, or important mailboxes. Click here for more information.
3. Complete Offsite data Storage via Crown Monthly Offsite Backup Services.
All of your server images and data images are taken offsite monthly. This is much more data than can be transmitted offsite nightly. We come out onsite and take your last month’s data images back to our headquarters. This way we have complete images of everything for the past month stored off-site.
4. Folder Redirection. A common mistake is for users to store critical data in folders that are not set for backup. Make sure all of your valuable data is stored on the server and not on a workstation desktop. Employees should save data to a directory that is on the server. Users should be trained to not save important documents on their desktops and local workstations. We can do an assessment of your data and redirect every users’ my documents to the server.
We recommend a plan that combines all of these methods to really protect your company’s valuable data. Using these 4 methods you are employing the best backup plan possible. If you sign up for these plans, we also watch to make sure all these backup jobs get done successfully. We also can provide you with Daily reports upon request so you can rest assured your backups are getting done. Please call 858-483-8770 or email
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for a personalized backup and disaster recovery assessment.
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Microsoft Office
Up to Speed with Word 2007
 When you open Microsoft Office Word 2007 for the first time, you'll notice that it looks very different. That's because it's been redesigned to make your work easier, faster, and more efficient. How does it do that? For starters, it introduces a new feature, the Ribbon, which brings the most popular commands to the forefront. Now you won't have to hunt in various parts of the program for things you do all the time. Another time-saving feature is the Mini toolbar, which displays formatting commands in the document, right where you want to use them. There's also the new Quick Styles, ready-made styles that give your document a professional makeover fast.
Watch this demo to get familiar with the new design, and to see for yourself that you won't have to learn Word all over again.
SEE DEMO
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